Privacy policy

Privacy Policy

Last updated: February 20, 2026

1. Introduction

This Privacy Policy describes how Lawiva (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our store (the “Services”).

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Personal Information We Collect

We may collect the following categories of personal information:

a) Information You Provide Directly

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via Shopify and payment providers)

  • Account login details (if applicable)

b) Automatically Collected Information

When you browse our store, we automatically collect:

  • IP address

  • Browser type and device information

  • Cookies and usage data

  • Pages viewed and interaction data

c) Order Information

When you make a purchase:

  • Products ordered

  • Payment confirmation

  • Shipping details

  • Transaction history

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Manage payments and shipping

  • Communicate with you about your order

  • Provide customer support

  • Improve our website and shopping experience

  • Prevent fraud and enhance security

  • Comply with legal obligations

With your consent, we may also send marketing emails. You can unsubscribe at any time via the link included in our emails.

4. Sharing Your Personal Information

We share your information only when necessary, including with:

  • Shopify Inc. (our e-commerce platform provider)

  • Payment processors

  • Shipping and logistics providers

  • IT and hosting providers

  • Legal authorities when required by law

Your information may be transferred outside your country, including to Canada and the United States, where Shopify operates. These transfers are protected by appropriate safeguards in accordance with GDPR requirements.

5. Cookies

We use cookies and similar tracking technologies to:

  • Ensure proper website functionality

  • Analyze traffic and usage

  • Improve user experience

  • Provide personalized advertising (where applicable)

You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our Services

  • Comply with legal and tax obligations

  • Resolve disputes

7. Your Rights (GDPR – EU & UK Customers)

If you reside in the European Economic Area (EEA) or the UK, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us at the details below.

You also have the right to lodge a complaint with your local Data Protection Authority.

8. Children’s Data

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

9. Security

We implement appropriate technical and organizational measures to protect your personal data. However, no online transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Information

For any questions regarding this Privacy Policy or to exercise your rights, please contact us:

Lawiva
Rue Lloyd George 18
6200 Châtelet
Belgium

Email: wivinelumbala1993@gmail.com